What to expect from us

Our way of working

Let us take you to a journey and show you what will happen if you choose us to implement your fascinating idea.

Getting to know each other

The main goal of this stage is getting to know you and your business better. It is not just about requirement gathering and creating specifications but also spotting your pain-points. With that, we can solve problems that you are not even aware of, making your business thrive even more. The result of this stage is a well rounded scope of your project and a rollout plan.

Implementation

o we start to actually implement your solution! Although the majority of the work will be done by us, it does not mean that this is a silent stage without any communication among you and cloudYou. It’s the opposite. You can imagine this as a back and forth process that we continue until we find the best possible solution for you.

Testing & User training

Now this is the point where the fun starts. Here you will involve as many colleagues as you can and ask them if they like the solution or not. We will provide you a Sandbox that your team can use as a playground. You should even ask them to destroy it! Also, our responsibilty is to teach your team how to use your new system.

Roll out and Post go Live support

If you find everything nice and shiny it is time to set it live! But this is definitely not the end of our story as we will have to keep an eye on the system. Surely, there will be still some problems that we can spot only in real life scenarios. For this reason we provide you post go live support. With that, can log into a Portal where you can raise your issues so that we can fix them quickly. Chek out our support services.

Getting to know each other

The main goal of this stage is getting to know you and your business better. It is not just about requirement gathering and creating specifications but also spotting your pain-points. With that, we can solve problems that you are not even aware of, making your business thrive even more. The result of this stage is a well rounded scope of your project and a rollout plan.

Implementation

o we start to actually implement your solution! Although the majority of the work will be done by us, it does not mean that this is a silent stage without any communication among you and cloudYou. It’s the opposite. You can imagine this as a back and forth process that we continue until we find the best possible solution for you.

Testing & User training

Now this is the point where the fun starts. Here you will involve as many colleagues as you can and ask them if they like the solution or not. We will provide you a Sandbox that your team can use as a playground. You should even ask them to destroy it! Also, our responsibilty is to teach your team how to use your new system.

Roll out and Post go Live support

If you find everything nice and shiny it is time to set it live! But this is definitely not the end of our story as we will have to keep an eye on the system. Surely, there will be still some problems that we can spot only in real life scenarios. For this reason we provide you post go live support. With that, can log into a Portal where you can raise your issues so that we can fix them quickly. Chek out our support services.